Resources
Code of Conduct | Privacy Policy
Code of Conduct
This Code of Conduct outlines the expectations for behavior at all events hosted or produced by West Coast Interactive, LLC. By attending or participating in any event, all guests, staff, volunteers, and performers agree to comply with the following terms.
1. Purpose
The purpose of this Code of Conduct is to ensure a safe, inclusive, and respectful environment for all participants. These guidelines apply to all event-related spaces, including physical venues, digital platforms, and social environments associated with the event.
2. Expected Behavior
All individuals are expected to:
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Treat others with dignity and respect at all times
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Respect personal, emotional, and physical boundaries
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Engage in roleplay or physical interaction only with affirmative, informed, and ongoing consent
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Follow all instructions given by event staff or venue personnel
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Refrain from disruptive behavior that interferes with the safety or enjoyment of others
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Respect event property, props, and the space provided
3. Prohibited Conduct
The following actions are strictly prohibited and may result in immediate removal from the event and/or exclusion from future events:
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Harassment of any kind, including but not limited to verbal abuse, intimidation, stalking, or unwanted physical contact
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Discrimination or hate speech on the basis of race, gender identity or expression, sexual orientation, religion, disability, age, or any other protected characteristic
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Non-consensual touching, aggressive behavior, or sexual misconduct
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Physical violence or threats thereof
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Repeated disregard of established boundaries or in-character conduct that escalates beyond agreed-upon limits
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Possession or use of illegal substances on-site, or violation of venue-specific policies
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Damage to venue property, props, or costumes
4. Consent and Roleplay Guidelines
Participants must clearly obtain and maintain consent when engaging in any in-character interactions that involve physical touch, emotional intensity, or potentially triggering content. Safety and consent take precedence over story. If at any time a participant indicates discomfort or withdraws consent, verbally or non-verbally, that signal must be respected immediately.
We encourage the use of established safety tools (e.g., safe words, gestures, or pre-scene check-ins) to ensure all participants remain informed and comfortable.
5. Reporting and Enforcement
Any participant who experiences or witnesses a violation of this Code is encouraged to report it promptly to a designated staff member or event safety officer. Reports will be treated with discretion and taken seriously. The event team reserves the right to take any action deemed necessary, including removal from the event without refund or future participation restrictions.
In situations involving potential harm, risk, or violation of law, local authorities may be contacted.
6. Acknowledgment and Agreement
By registering for or attending an event, participants acknowledge that they have read, understood, and agreed to abide by this Code of Conduct. Failure to comply may result in disciplinary action, up to and including removal from the event and prohibition from future participation.
Privacy Policy
At West Coast Interactive LLC, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, register for events, or engage with our services in any way. By using our site or participating in our events, you consent to the practices outlined below.
We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and mailing address. This typically occurs when you sign up for an event, subscribe to our communications, or reach out to us directly. If you register for an event, we may also collect additional information relevant to your participation, including preferences, accessibility needs, or character selections. When payments are processed through our website, they are handled by third-party providers, and we do not store your credit card numbers or banking information.
We also collect technical information automatically through your use of our website, such as your IP address, browser type, and device details. These data points help us improve site functionality and analyze user interactions through tools like cookies and analytics software. In some cases, with your permission, we may capture photographs or video during events for promotional use on our website or social media platforms.
We use the information you provide to communicate with you about your registration, deliver updates or important event-related information, and respond to questions or concerns. Your personal data may also help us customize experiences, improve our services, and ensure the events you attend are safe, inclusive, and enjoyable.
We do not sell or rent your personal information to anyone. However, we may share your information with trusted service providers that assist us in operating our business—for example, email platforms or payment processors. We may also share relevant information with collaborators or venue personnel when necessary for the safe execution of an event. In rare cases, we may disclose information if required to do so by law or in response to a legal request.
You have the right to access, correct, or request deletion of your personal information at any time. If you would like us to stop using your data for promotional communications or withdraw consent for the use of your image in event media, you may contact us directly. We honor these requests promptly unless we are legally required to retain specific data. Every promotional email we send includes a link to opt out of future messages.
We take reasonable steps to protect your information using appropriate security measures, both online and offline. However, no data transmission or storage system can be guaranteed to be 100% secure, and we cannot be held responsible for unauthorized access beyond our control.
Our website uses cookies to understand visitor behavior and enhance user experience. These small data files are stored on your browser and may be disabled at any time through your settings. Please note that disabling cookies may limit some website functionality.
West Coast Interactive LLC does not knowingly collect or store personal information from children under the age of 13 without verified parental consent. If we learn that such data has been collected inadvertently, we will delete it promptly upon notification.
This policy may be updated from time to time to reflect changes in our practices or relevant regulations. The most current version will always be posted on our website, along with the effective date. Continued use of our services after such updates indicates your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@westcoastinteractive.com.